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SoftPlus Water Softeners Iron Rival Iron Reduction Systems ecoTAC Hard Water Conditioning Systems

ecoPLUS™ EP-1000-ULT Premium Whole House Water Filter

ultimate whole house water treatment system designed to provide refreshing, healthy, and safe water to every faucet in your home, reduce hard water scale problems, and provide peace-of-mind through additional disinfection.

ecoPLUS™ EP-1000-ULT Premium
Whole House Water Filter

List Price: US$6,264.00
USD$2,860.00

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Buy with confidence that you are getting the best price.

If you find a lower price on this product any time within 90 days of purchase, call us and we will refund the difference.

Lifetime Warranty

We are pleased to offer a limited lifetime major components warranty on our cartridge housings, media tanks, and tank valves.

See full warranty literature for details, restrictions, and warranty terms on other components.

Satisfaction Guaranteed

Your satisaction is guaranteed!

If you are not completely satisfied with your ecoPlus system, return it within 90 days for a refund or credit towards an alternative system.

ecoPLUS™ EP-1000-ULT Premium <br>Whole House Water Filter
Very Good Even Better! Ultimate
ecoPLUS-600
ecoPLUS™

ecoPLUS-600-UV
ecoPLUS™ w/
UV Sterilizer
ecoPLUS-600-TAC
ecoPLUS™ w/ TAC
Hard Water Treatment
ecoPLUS-600-ULT
ecoPLUS™
w/ UV & TAC
1 to 3 Bathrooms
up to 10 gallons / minute
EP-600
US$799.00
EP-600-UV
US$1,457.00
EP-600-TAC
US$1,452.00
EP-600-ULT
US$2,044.00
3 to 6 Bathrooms
up to 15 gallons / minute
EP-1000
US$1,049.00
EP-1000-UV
US$2,120.00
EP-1000-TAC
US$1,884.00
EP-1000-ULT
US$2,860.00
Very Good
ecoPLUS™
1 to 3 Bathrooms
up to 10 gallons / minute
EP-600
US$799.00
3 to 6 Bathrooms
up to 15 gallons / minute
EP-1000
US$1,049.00
Even Better!
ecoPLUS™ w/
UV Sterilizer
ecoPLUS™ w/ TAC
Hard Water Treatment
1 to 3 Bathrooms
up to 10 gallons / minute
EP-600-UV
US$1,457.00
EP-600-TAC
US$1,452.00
3 to 6 Bathrooms
up to 15 gallons / minute
EP-1000-UV
US$2,120.00
EP-1000-TAC
US$1,884.00
Ultimate
ecoPLUS™
w/ UV & TAC
1 to 3 Bathrooms
up to 10 gallons / minute
EP-600-ULT
US$2,044.00
3 to 6 Bathrooms
up to 15 gallons / minute
EP-1000-ULT
US$2,860.00


  • Description & Benefits
  • How It Works
  • Compare
  • Specs
  • Install / Manuals
  • FAQ
  • Validations
  • Warranty

Description & Benefits

Get all the performance of our flagship ecoPLUS™ EP-1000 filtration system plus our salt-free hard water treatment, and the added security and protection of UV disinfection!

The ecoPlus™ EP-1000-ULT is specifically designed for larger homes requiring high flow rates.

Our name represents what we believe in. "eco" stands for a premium water treatment system that delivers pure, healthy water throughout your home in an ecologically-friendly manner - no water waste, no salt required, no electricity, and long-life equipment and media. "Plus" stands for the extra value we provide - our commitment to your satisfaction and our commitment to give you more value for your hard-earned dollar.

With ecoPLUS™, you will Pay Less and Get More - we guarantee it! If you take the time to compare, we are confident that you will see ecoPLUS™ is simply a superior product at a more economical price. Click Here to take our comparison challenge!

Our ecoPLUS™ EP-1000-ULT premium whole house water treatment system combines the powerful chlorine removal capacity of our ecoPLUS™ primary media filter with our ecoTAC™ salt-free hard water conditioning system and premium UV sterilizer.

ecoPLUS™ is specifically engineered to treat city water by removing chlorine, chloramine, disinfection by-products, bad tastes and odors, and other trace contaminants including VOCs, pesticides, herbicides, organic chemicals, a wide range of heavy metals, and more. ecoPLUS delivers refreshing, great tasting drinking water and protects your skin and hair from the damaging effects of these contaminants.

Simply Pure Water
Refreshing, healthy drinking water from every faucet...

  • Removes chlorine & chloramine
  • Removes bad tastes and odors
  • Removes disinfection byproducts
Robust Flavors
Top chefs agree...food and beverages should be prepared in de-chlorinated water for robust flavors...
  • Better tasting coffee, tea, juice
  • No chlorine residual on fruit & veggies
  • Pure flavours from foods
Refreshing Hydration
Proper, healthy hydration is vital to life, especially when we exercise...

  • Refreshing and great tasting water
  • No chlorine or disinfection byproducts
  • Bottled water quality for pennies
Filtered Water From Every Faucet

Treated water from every faucet...

  • Brush your teeth with treated water
  • Cleaner, healthier air (chlorine and VOCs evaporate into the air when we shower, contaminating our air)
Softer Skin
Protect your skin from the drying and aging effects of chlorine...

  • Soft, supple, smooth skin
  • Reduce the look of aging
  • Natural hydration
Silky Smooth Hair
Protect your hair from the damaging effects of chlorine which leave hair unmanageable, brittle, and frizzy...
  • Silky smooth hair
  • Better performance of hair care products and dyes

ecoTAC™ Salt-Free Hard Water Treatment...

Our ecoTAC™ hard water conditioners use a salt-free water treatment technology called Template Assisted Crystalization (or "TAC" for short) to prevent hard water scale problems in your plumbing system, appliances, and more. Some of our competitors incorrectly refer to this technology as a "salt-free water softener."

Improved Efficiency
Protect your plumbing system from hard water scale...
  • Improve water heater efficiency and life
  • Prevent clogging of pipes and faucets
  • Prevent pressure loss
Protect Your Appliances from Hard Water Scale
Protect your appliances...

  • Reduce mineral build-up in dishwasher
  • Prevent hard water damage to clothes washer
  • Extend appliance life
Improved Detergent Performance
Improve the performance of soaps, shampoo, and detergents...
  • Reduce detergent and soap use
  • Keep laundry bright
  • Softer hair and skin

UV Disinfection for Added Safety...

Our ecoPLUS™ EP-1000-UV model includes the added benefits of a premium grade ultraviolet (UV) sterilizer which disinfects the water without the use of any chemicals, ensuring your water is free of harmful bacteria, viruses, and other microbiological contaminants like cryptosporidium and giardia (beaver fever).

With the infrastructure of cities all over North America crumbling under neglect and budget constraints, many customers have asked us if there was a product that they could add to their system that would provide them with additional insurance and peace-of-mind against the possibility of a failure of their municipal water treatment system. The concerns have arisen due to several high-profile cases of contamination in city water supplies across the continent, some of which have resulted in illness and even death. UV disinfection is safe, effective, economical, and best of all, does not add undesirable chemicals to your water like chlorine or chloramine. We offer a superior UV system with colour LCD display at a lower price than our competitors - simply better value!

We buy health insurance, life insurance, house insurance, car insurance, and even travel insurance...
adding UV to your water treatment system is like buying "water insurance."


Peace of mind UV Disinfection
Get peace-of-mind through the assurance of microbiological disinfection with UV...
  • Kills bacteria, viruses, and cysts
  • No chemicals
  • Low maintenance
Protect your family
Provide extra protection to those who may need it...

  • Children and babies
  • Elderly
  • Immunocompromised
Full Color LCD Display

A truly premium UV system...

  • Manufacturer is industry leader
  • Large color LCD screen
  • Made in Canada

Enjoy the benefits of chlorine-free water at every faucet...

Eco Friendly

Environmentally Friendly:
  • Long media life, no replacement filters (except pre-filter)
  • No electricity required
  • No water waste - no drain required!
  • No salt required

How our ecoPLUS™ EP-1000-ULT Works

Inside of ecoPLUS EP-1000-ULT

The heart of all of our ecoPLUS™ premium water treatment systems is our ecoPLUS treatment tank which contains an optimal blend of water treatment media for wide-spectrum contaminant removal. To this we add our salt-free hard water treatment system to prevent mineral scale, and a brand-name premium ultraviolet (UV) light sterilizer which disinfects the water to kill bacteria, viruses, and other microbiological contaminants that can cause illness. The result is the ultimate home water treatment system...

Sediment Filter The first step of our ecoPLUS™ system is a true high capacity, multi-gradient sediment filter. It is like having 4 sediment filters in one! The filter cartridge has 4 layers that provide progressively finer filtration down to 5 microns. Our filter has far higher capacity than our competitors, thereby reducing the frequency that you have to change filters and saving you money. Our pre-filter also provides better flow rates and less pressure loss!

Gravel A proper gravel underbed distributes water flow evenly to prevent channeling in the filtration media.

KDF-55 KDF-55 Media - a generous layer of KDF-55, a patented zinc/copper redox media that removes or reduces a wide range of contaminants including chlorine, as well as water soluble heavy metals such as lead, copper, mercury, and chromium. KDF-55 extends the life of the activated carbon media and has a bacteriostatic effect that reduces the risk of bacterial, algae, and fungal fouling.

Calgon coconut shell activated carbon Brand-name, Calgon coconut shell activated carbon for the removal of chlorine, disinfection by-products, a wide range of volatile organic compounds (such as pesticides, herbicides, and chemical residuals), as well as a host of other contaminants that adversely affect the taste and smell of your water.

Centaur catalytic activated carbon True Centaur catalytic activated carbon to extend media life and enhance removal of chloramine, organics, and an even wider range of contaminants that impact the taste and smell of your water.

Freeboard Freeboard provides expansion room for the water filtration media during upflow service.

TAC media ecoTAC salt-free hard water conditioners use a highly specialized media consisting of polymeric beads which serve as a powerful catalyst for the formation of nano-crystals of calcium and magnesium carbonate that remain suspended in solution instead of forming hard mineral scale on surfaces. This process is called Template Assisted Crystallization, or "TAC," (sometimes referred to as Nucleation Assisted Crystallization or "NAC") and is widely recognized as the most effective form of alternative hard water treatment.

UV Sterilizer A high-output UV lamp generates 254 nm UV "C" rays that destroy the DNA of bacteria, viruses, and other pathogens rendering them harmless without adding anything to the water or changing its taste. Simply safer water for you and your family!

UV Controller Our superior UV controller features a large full-color LCD screen that provides an intuitive interface to access information about remaining lamp life, as well as quick reference instructions for lamp replacement, maintenance, and troubleshooting, and a replacement parts listing. Everything you need at your finger tips! Multi-language support (English, Spanish, and French).

The result is fresh, great tasting water at every tap, silky soft skin and hair when you bathe and shower, and greater assurance of water safety.

The water flow path through our ecoPLUS™ system is upflow. This prevents clogging and eliminates the risk of channeling, a phenomenon that reduces the contact time between the media and the contaminants that negatively impacts performance of many downflow systems. Eco Friendly

The media bed in our ecoPLUS™ EP-1000 series filters is designed to provide effective chlorine reduction over a life of 1,000,000 gallons or 5 years, after which the media in the tank can be replaced in about half an hour without any plumbing knowledge or special experience - anyone can do it. The current market leader in premium whole house filter systems suggests that this process is difficult - they just want to convince you to buy their expensive replacement tanks. Replacing the media in our tanks is not only easier and far more economical, it is better for the environment too.


More about TAC hard water conditioning...

Our ecoTAC™ salt-free hard water conditioners are an environmentally-friendly alternative to traditional water softeners in preventing hard water mineral scale from coating surfaces inside your plumbing system, water heater, dishwasher, and other appliances. Unlike a traditional water softener, ecoTAC™ conditioners do not require regeneration with salt, backwashing, or an expensive electronic control valve. Accordingly, they require almost no maintenance and are easier to install. how TAC works

  • Environmentally friendly
  • Simple operation with no day-to-day maintenance
  • No salt, no chemical regeneration, and no brine discharge!
  • No backwash - save thousands of gallons of water per year
  • Does not remove beneficial minerals

The nucleation sites on the TAC media attract calcium, magnesium, and bicarbonate ions. At these template sites, these building blocks of mineral scale combine to form microscopic (nanometer-sized) calcium carbonate and magnesium carbonate crystals. However, instead of forming typical calcite crystals (normal mineral scale), the template surface guides the formation of a crystal structure that does not stick to surfaces. As the crystals grow, they break off and become suspended in the water stream. Since this crystalline form is stable, it does not easily revert back to its dissolved form or stick to surfaces. If the water is allowed to evaporate on a surface (such as a glass shower screen), the crystals will be deposited and leave spots on the glass since the minerals are not actually removed; however, they should be easy to wipe away as they will not stick to the surface. TAC is often described as being a "salt-free water softener" by our competitors. Since the minerals which cause hardness are not actually removed, we don't believe this to be an accurate description of the technology. Nevertheless, there is little doubt that TAC is the most effective salt-free hard water conditioning technology currently available.

Protect your appliances from hard water scaleWhen water begins to flow into the bottom of the treatment tank, the TAC media is lifted and dispersed throughout the treatment tank in a fluidized bed; this enhances contact with the calcium and magnesium ions in the water. A contact time of only about 5 seconds is required for the treatment of up to 25 grain per gallon (approx. 425 ppm or mg/l) of hardness. Since the system is operated in a fluidized upflow configuration, the system will not clog with sediment and no backwashing is required.

As an added benefit, during the first few weeks after the installation of an ecoTAC conditioner, a de-scaling effect (where existing hard water scale build-up in the plumbing system is released) will often occur. Over time, this added benefit will enhance performance of water heating equipment and restore flow performance of plumbing fixtures.

A study conducted in 2011 by Arizona State University entitled, "Evaluation of Alternatives to Domestic Ion Exchange Water Softeners," backed these results. It determined that TAC technology was the most effective of all non-salt water conditioners at preventing mineral scale, with reduction levels consistently in excess of 90%. The results showed that TAC conditioners were far more effective than magnetic and electronic water conditioners at preventing hard water scale formation. This study also used the DVGW Standard W512 test protocol.


The only required maintenance is replacing the TAC media roughly every 4 to 5 years when treating municipally-supplied water. Some competitors suggest that their TAC media can last even longer, which is generally unrealistic. We would rather give you honest expectations based on real-life typical conditions, not overly-optimistic expectations that only a few people will experience. The replacement of the TAC media is simple and only takes about 30 minutes.


More about UV disinfection...

Aging infrastructure is reduce public confidence in their water

With the infrastructure of cities all over North America crumbling under neglect and budget constraints, many customers have asked us if there was a product that they could add to their system that would provide them with additional insurance and peace-of-mind against the possibility of a failure of their municipal water treatment system. The concerns have arisen due to several high-profile cases of contamination in city water supplies across the continent, some of which have resulted in illness and even death. Our ecoPLUS EP-1000-UV is equipped with an ultraviolet light (UV) sterilizer to disinfect your water of bacteria, viruses, and other illness-causing microogranisms. UV disinfection is safe, effective, economical, and best of all, does not add undesirable chemicals to your water like chlorine or chloramine. We offer a superior UV system with colour LCD display at a lower price than our competitors - simply better value. The UV sterilizer uses a high-output UV lamp to generate 254nm UV "C" rays that destroy the DNA of bacteria, viruses, and other pathogens rendering them harmless. Simply safer water for you and your family!

The UV system is designed for very low maintenance operation. The system will provide an automatic reminder when it is time to replace the UV lamp - once per year. The large color LCD screen provides a countdown of the remaining lamp life as well as a range of information to help you maintain your system. No tools are required for lamp replacement. The replacement can be done in about 5 minutes - it's just that easy.

Compare ecoPLUS™ EP-1000-ULT to Pelican™ (1) PSE2000-PUV-14

Our top competitors build good products, but if you take the time to compare, we are confident that you will see where our commitment to effective and efficient design (and the extras we offer free with each system) provide you with a simply superior product at a more economical price.

With ecoPLUS™, you will Pay Less and Get More - we guarantee it!

Many of our top competitors over-inflate their prices only to offer special "discounts" that can change day-by-day and even hour by hour. Their pricing policy is designed to reduce your ability to comparison shop and create a sense of urgency to buy while a sale lasts. We believe you should have the time to research our products, compare, and make an informed buying decision on your schedule, and for the same everyday low price with no surprises. We also offer 90 day price protection on all ecoPLUS systems, and we will beat any competitor's price on a comparable product, so you can buy with confidence that you are getting the best value for your hard earned dollar.

Installation Kit Comparison
Sediment Pre-Filter Comparison
Primary Filter Comparison
Optional Hard Water Treatment Comparison
Dimensions

Specifications

ecoPLUS™ EP-1000-ULT Specifcations:
Approx. Assembled Size:42"W X 66"H X 21.5"D
Tank Diameter:10"
Max. Service Flow Rate:15 GPM (57 LPM)
Rec. Service Flow Rate:<10 GPM (37 LPM)
Home Size:3 to 6 Bathrooms
Inlet/Outlet Connections:1" Quick Connect to PEX,
Copper or CPVC; or optional 1" MNPT
Pre-Filter Model:Hydronix SDC-45-2005
replace every 9 to 12 months
Replacement ecoPlus™ Media:EP-1000-R
ecoPLUS Replacement Media Package for EP-1000
replace every 5 years or 1,000,000 gallons
Replacement ecoTAC™ Media:ScaleStop
5 Liters
replace approx. every 5 years
UV Lamp Sterilizer:Viqua UVMax E4 w/ Color LCD Display
Replacement UV Lamp:#602806
replace every 12 months (9,000 hours)
Replacement UV Sleeve:#602733
replace if damaged or clouded after cleaning, approx. every 3 years
ecoPLUS™ EP-1000 Operating Conditions:
Operating Temperature:36F to 100F (2 to 38C)
Operating Pressure:20 to 90 psi (1.4 to 6.2 bar)
pH Range:6.5 to 8.5
Maximum Hardness:75 grains per gallon (1,280 mg/l or ppm)
Maximum Iron:*0.3 ppm (mg/l)
Maximum Manganese:*0.05 ppm (mg/l)
Maximum Copper (TAC Only):1.3 ppm (mg/l)

* Iron and manganese are not commonly found in municipally chlorinated water supplies.

EcoPlus EP-1000-ULT Manual
EcoPlus EP-1000-ULT
Installation & Owners Manual

Installation / Manuals

We have designed our ecoPLUS™ systems for ease of installation. Unlike our competitors that make you pay extra for a convenient installation kit, we offer a premium installation kit at no extra cost. Our installation kits use flexible stainless steel pipes and quick-connect style connectors and fittings to connect to your plumbing pipe (PEX, copper, or CPVC) and to connect the various system components to each other - connects to PEX, copper, and CPVC pipe in seconds with no special tools or plumbing knowledge required. All of our installation fittings are NSF/ANSI Standard 61 validated so you can be assured of their material safety for potable water applications.

If you can connect a garden hose to a hose bib, you can assemble our systems! It is just that easy!

Our convenient installation kit reduces installation time and cost.

We recommend that ecoPLUS™ systems be installed by a licensed plumber, however, your warranty is valid as long as your system is installed in accordance with local plumbing codes and the Owner's Manual.

free premium installation kit

ecoPLUS™ EP-1000-ULT Premium Whole House Water Filter Customer Questions & Answers



Question:Annual replacement filter requirements and costs of filters for eco pls hard water sysrem
Answer(s):

The prefilter (Hydronix SDC-45-2005) is typically replaced every 9 - 12 months. The EcoPlus media is typically replaced every 5 years. The EcoTac media (Scale Stop) is also typically replaced every 5 years. It requires 5 liters of it.
By HomePlus Water on Dec 19, 2023


Question:Does the system reduce water pressure?
Answer(s):

Yes, like any filter with a cartridge or tank the ecoPlus EP-1000-TAC Premium Whole House Water Filter System will slightly reduce pressure. It is typically only a few PSI at typical service flow rates.
By HomePlus Water on Jun 24, 2024


Question:Does the system remove PFAS?
Answer(s):

Activated carbon like that found in the first tank of the EP-1000-TAC has been shown to remove PFAS from water, but the system as a whole has not been tested or certified for the remove PFAS. If used for PFAS removal the media will have a shorter lifespan than if it was used primarily for chlorine reduction. If you are looking for a system for PFAS removal we'd recommend the Enpress Pioneer. It is certified for PFAS removal, has a filter life monitor, and is also a great multi-purpose filter.
By HomePlus Water on Jun 24, 2024


Question:Hi, I'm ordering a 6-pack of replacement filters (Hydronix SDC-45-2005) and need to order the matching rings for the sediment filter that came with my EP-600-TAC system...but I can't seem to find them. What part do I need to order? Thank you
Answer(s):

You need the Pentek Big Blue Housing O-Ring - #151122. You can find it at https://www.home-water-purifiers-and-filters.com/water-filter-o-rings.php
By HomePlus Water on Jul 25, 2024

Validations

Only the best components go into our ecoPLUS™ water treatment systems. They are sourced from some of the leading manufacturers in the business, and assembled at our factory in Canada. You can be assured that only the finest materials have gone into the manufacture of all ecoPLUS™ systems and that the materials used are safe for potable water contact. The following is a list of key system components:

Item Manufacturer Material Safety Validations
Valve & Bypass Assembly Clack Corporation
Windsor, WI, USA
Made in USA
NSF/ANSI Standard 44
NSF/ANSI Standard 372
Media Tanks Pentair PLC
Milwaukee, WI, USA
Made in USA
NSF/ANSI Standard 42
Calgon Activated Carbon Calgon Carbon Corporation
Moon Township, PA, USA
Made in India
NSF/ANSI Standard 61
Centaur Catalytic Activated Carbon Calgon Carbon Corporation
Moon Township, PA, USA
Made in USA
NSF/ANSI Standard 61
KDF-55 Process Media KDF Fluid Treatment, Inc.
Three Rivers, MI, USA
Made in USA
NSF/ANSI Standard 42
Salt-Free Conditioning Media Next Filtration Technologies Inc.
Lake Worth, FL, USA
Made in USA
NSF/ANSI Standard 61
UV Sterilizer VIQUA, a Trojan Technologies Company
Guelph, ON Canada
Made in Canada
Stainless Steel
Cartridge Filter Housing Pentair PLC
Milwaukee, WI, USA
Made in Mexico
NSF/ANSI Standard 42
Cartridge Filter Hydronix Water Technology
Ontario, CA, USA
Made in Taiwan
NSF/ANSI Standard 42
Quick Connect Fittings The John Guest Group of Companies
Middlesex, England
Made in England
NSF/ANSI Standard 14
NSF/ANSI Standard 61 (G)
Flexible Stainless Steel Connectors Falcon Stainless Inc.
Temecula, CA, USA
Made in China
NSF/ANSI 61 Section 9
ASME A112.18.6
CSA B125.6

Warranty Details

Limited Liftime Major Components WarrantyecoPLUS™ premium water treatment systems are backed by a comprehensive warranty program including Limited Lifetime Warranty on major components.

Major components, including the cartridge filter housing, media tank(s), riser tube(s), upper media screen(s), and tank valve(s) also known as an in/out valve, are warranted by HomePlus Products Inc. to be free of defects in material and workmanship for the life of the system, subject the limitations noted below.

Subject the limitations noted below, all other components are warranted by HomePlus Products Inc. to be free of defects in material and workmanship for the following periods:

ecoPLUS™ EP-600 Media Series: 600,000 gallons or 5 Years whichever comes first, Pro-rated*
ecoPLUS™ EP-1000 Media Series: 1,000,000 gallons or 5 Years whichever comes first, Pro-rated*
ecoTAC™ EP-600 Series Media: 600,000 gallons or 5 Years whichever comes first, Pro-rated*
ecoTAC™ EP-1000 Series Media: 1,000,000 gallons or 5 Years whichever comes first, Pro-rated*
UV Sterilizer Chamber: 10 Years
UV Sterilizer Controller: 3 Years
All Other Components: 1 year

*Note: ecoPLUS™ systems are designed to treat water supplied by a public water utility. The ecoPLUS™ and ecoTAC™ media warranties are void if supplied by untreated well or surface water, or if feed water falls outside of the specified operating conditions.

The term of these warranties begins on the date of delivery of the product to the customer and continues until the earlier of:

  • the end of the warranty term noted above; or
  • the date in which the product(s) is/are removed from the original location of installation; or
  • the date in which the original purchaser sells or otherwise transfers ownership of the home in which the product(s) was/were originally installed.

Only products purchased from an Authorized Dealer or HomePlus Products Inc. directly are eligible for this warranty. The products must have been installed and operated in accordance with the instructions and operating conditions stated in the Owner's Manual.

Customer must register his or her warranty with HomePlus products Inc. within 90 days of original purchase for the warranty to remain valid.

This warranty applies only in Canada and the United States of America.

In the event that a part is deemed defective, the user must immediately inform HomePlus Products Inc. who will furnish a replacement part at no cost to the user. HomePlus' obligation to the customer shall be limited to the replacement of the defective part by prepaid standard freight to the original point of installation. Expedited shipping is available at the discretion and cost of the customer. When required, the return of defective parts to HomePlus is the responsibility of the customer.

This warranty does not cover any labour costs including labour costs related to troubleshooting, repair, installation, or maintenance.

This warranty does not apply to the following situations: misuse; normal wear and tear; neglect; unauthorized repair or damage caused through installation, adaptation, or modification; use in an improper manner or manner inconsistent with the manufacturer's installation, operating, and maintenance instructions; misapplication; wear or deterioration due to environmental conditions; damage occurring during transit; mishandling; improper storage; incorrect supply of water; tampering or alteration; fire, freezing; Act of god; or any cause beyond the control of HomePlus Products Inc.

The original warranty period does not change in the event of part replacement by HomePlus Products Inc.

This warranty is issued exclusively to the original consumer purchaser of record so long as the product remains installed in the original location of installation, and is not transferable.

The provisions of the foregoing warranties are in lieu of any other warranty, whether expressed or implied, written or oral (including any warranty of merchantability or fitness for a particular purpose). HomePlus Product Inc.'s liability arising out of the manufacture, sale, or supplying of the products or their use or disposition, whether based upon warranty, contract, tort, or otherwise, shall not exceed the actual purchase price paid by the authorized distributor or consumer for the product. In no event shall HomePlus Products Inc. be liable to the distributor or any other person or entity for special, incidental, consequential or punitive damages (including, but not limited to, property loss, loss of incomes, or loss of use damages) arising out of the manufacture, sale, or supplying of the products, even if HomePlus Products Inc. has been advised of the possibility of such damages or losses. These warranties are governed by the laws of the Province of British Columbia, Canada, and may change without notice.

To report a warranty problem with your system or request warranty service, please call HomePlus Products Inc. toll free: 1-866-376-2690